Frequently Asked Questions

  • I have signed up but did not receive the validation email:

    Please refresh your email box or check your updates tab (If you signed up using a gmail account) or check your spam folder for the validation email.

  • I have signed up but I have difficulty logging into the application form:

    Please follow the instructions in number 1 to validate your account or check and confirm the password with which you registered.

  • Javascript not enabled:

    If you are trying to register on your mobile phone and you get this notification, please continue the application on a computer or on a javascript enabled mobile phone.

  • I can’t continue with my application:

    Please check to ensure that all the compulsory fields on every page of the application has been completed before submitting

If none of the above addresses your issue, please click here to send us a message detailing your issue.